Booking details and T&C's
Hopefully the following information will answer some of your questions if not please contact me
What happens when I book a place on a workshop
Before you book a place on the workshop I would advise that you also read the what to expect page
Once the workshop place has been confirmed, I will contact you again you with further details one week before the workshop is due to take place, or earlier if anything changes, for example, we need to change the venue etc. Please feel free to contact me
Paying for the workshop, you have the option to pay via my website shop , bank transfer, gift voucher, or the good old-fashioned cheque please contact me for any other method other than paying via the shop.
Workshops cancelations are allowed within 14 days of purchase if the there is still 28 days remaining before the workshops is due to take place, please note that should you request a refund the payment gateway fee charge which is 2 - 3 % depending on the service will be deducted from the refund.
Transferring to another course - places may be moved to a alternative workshop within 21 days of the original workshop date period and of the alternative course has available spaces. The alternative workshop must be scheduled to happen within 3 months of the original date. P
lease note that you will need to pay the difference if the cost is higher, no refunds will be issued for a course that are a lower price, you may only do this on one occasion.
Gift vouchers
Transfering to another course you can either swap to another workshop ( see above for details) or you can use the voucher towards another item from my shop refunds are not provided. If you wish to use it to pay for something more expensive the additional cost will need to be paid.
Workshop postponements and cancelations
If the workshop needs to be postponed or cancelled due to unexpected circumstances that are out of our control or minimum numbers are not met .
We will endeavour to offer a alternative date if this is not convenient you have the option to transfer to another workshop or receive a refund . Gift vouchers can not be refunded but will still be valid to use towards a different workshop or towards purchasing an item/s. within 12 months of the time frame of when they were purchased
Please note We cannot refund other costs which are incurred because of a postponement or cancellation. If you are travelling to the area, booking a venue etc to attend the activity it is advisable that you purchase cancelation/ reschedule insurance cover for your travel or venue that allows last minute cancelations.
What happens if the workshop is full?
If the workshop is full we are happy to add your details to a waiting list and if someone can’t attend , we will contact you to offer you the option of participating. Also, if there is enough interest, we will arrange a second date.
Sometimes the same workshop is being offered at another venue. If you wish to stay informed it is a good idea to sign up to the the newsletter mailing list.
Additional information
Working with willow required a degree of hand dexterity and strength , as we use lots of twisting, pulling movements , some activities also involve standing and bending. If are not sure if the activity is suitable for you please contact me to discuss
For further information visit the what to expect at one of my workshop page
Guides, hints and tips
I provide information sheets about selecting and preparing willow and aftercare . Please feel free to take your own notes or take photographs of each stage if it will help your recollection.
Please note that all of the information that I produce myself is copyrighted If you wish to use the information elsewhere , you will need to contact me to ask my permission before doing so.
Organisations and private bookings including small groups
If you would like me to provide a workshop for you please contact me for a chat
Updated 03/03/25
Happy creating