Booking details

 Hopefully the following information will answer some of your questions if not please contact me 

What happens when I book a place on a workshop

Before you book a place on the workshop I would advise that you also read the what to expect page.

Once the workshop place has been confirmed, I will contact you again you with further details one week before the workshop is due to take place, or if anything changes, for example, we need to change the venue etc.  Please feel free to contact me 

  • Paying for the workshop, you have the option to pay via my website shop , bank transfer, gift voucher, or the good old-fashioned cheque please contact me for any other method other than paying via the shop.

  • We offer full refunds for courses up until 4 weeks prior to the course date minus admin cost.

  • Cancelation 4 - 2 weeks before the workshop is due to take place- You will receive 50 % of the workshop charge + admin cost.

  • Admin cost - the payment gateway that you used will have deducted a fee of 2- 3 % depending on the service , this amount will be deducted from the refund amount.

  • Gift vouchers

    • If you have booked your workshops using a voucher and need to change the date up until 4 weeks before the course date you can either swap to another workshop or use the voucher towards another item refunds are not provided.. Please note that a replacement option will need to be taken within 6 months of the date of the original workshop and can only be exchanged once. If you wish to use it to pay for something more expensive the additional cost will need to be paid.

Workshop postponements and cancelations the workshop needs to be postponed or cancelled due to unexpected circumstances that are out of our  control or minimum numbers are not met to run the course we will endeavour to offer a alternative date if this is not convenient you have the option to transfer to another workshop or receive a refund .Gift vouchers can not be refunded but will still be valid to use towards a  different workshop or towards purchasing an item/s. 

 Please note We cannot refund other costs which are incurred because of a postponement or cancellation. If you are travelling to the area, booking  a venue  etc to attend the activity  it is advisable that you purchase cancelation/ reschedule  insurance cover for your travel or venue that allows last minute cancelations.

What happens if the workshop is full?

If the workshop is full we are happy to add your details to a waiting list and if someone can’t attend , we will contact you to offer you the option of participating. Also, if there is enough interest, we will arrange a second date. Sometimes the same workshop is being offered at another venue.  If you wish to stay informed it is a good idea to sign up to the the newsletter mailing list.

Additional information

Working with willow required a degree of hand dexterity and strength , as we use lots of twisting, pulling movements , some activities also involve standing and bending. If you have additional support and are not sure if the activity is suitable for you please contact me to discuss

For further information  visit the what to expect at one of my workshop  page 

Guides, hints and tips

I provide information sheets about selecting and preparing willow and aftercare . Please feel free to take your own notes or take photographs of each stage if it will help your recollection.

Please note that all of the information that I produce myself is copyrighted If you wish to use the information elsewhere , you will need to contact me to ask my permission before doing so.

Organisations and private bookings

If you would like me to provide a workshop for you please contact me for a chat 

 

Updated    10/11/24

Happy creating